Welcome to my Life

You Bastards!

Ok so you know I stayed there back a few weeks ago well they swiped my card as protection for themselves and when I left on the 20th they cancelled everything on my card and my company paid for the whole bill. Now two weeks later they charged my Credit card for a room at £137. I called 6 times on the Friday to sort this out and once on the Monday 08th Dec.
When I tried to sort this out on the Tuesday (Yesterday) I found out that they charged my account again on the 4th December for another £137.
My company have finally got involved and my credit card company (Barclays) will sort if needs be but it will take 1/3 a year.
The hotel have used an excuses saying another company had come in with my card details but that’s bullshit because the only errors on my card are both charged to the Holiday Inn Reading which so happens to be where I stayed back on the 18th and I hardly use my credit card anywhere else.

So I think it’s the hotel’s issue and the hotel’s fault and they should do more then refund my money as I have had to make so many calls as well as being stressed and now worrying about my card so I want to stop it and get another one and I need it as It’s Christmas!

So Holiday Inn in Reading South, Avoid it!
P.S. I have to go back tomorrow night